Category Archives: SaaS

Sгmmary: SaaS Startups: How to Overcome Your Market’s Resistance

Meetup summary – Sгmmary: SaaS Startups: How to Overcome Your Market’s Resistance http://www.meetup.com/IGTCloud/events/41906622/ Search for compelling event. Best time to sell pills for diets is time before wedding Resistance factors they don’t trust you change aversion – noone wants to change things offer complexity – complicated product is not simple to understand internal politics incumbent [...]

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Summary: SaaS Sales and Customer Service

At SaaS Sales and Customer Service meetup by IGTCloud, summary as usual http://www.meetup.com/IGTCloud/events/32478732/ Ariel Finkelstein, Co-Founder and Chief Executive Officer, Kampyle Ltd. SaaS is built on renewals, no happy customers means no business renewals is built not only on the CS but is influenced strongly SaaS is easy to abandon CS faces Support / Helpdesk Success [...]

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