Category Archives: Management

Summary: SaaS Sales and Customer Service

At SaaS Sales and Customer Service meetup by IGTCloud, summary as usual http://www.meetup.com/IGTCloud/events/32478732/ Ariel Finkelstein, Co-Founder and Chief Executive Officer, Kampyle Ltd. SaaS is built on renewals, no happy customers means no business renewals is built not only on the CS but is influenced strongly SaaS is easy to abandon CS faces Support / Helpdesk Success [...]

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Building SMB Sales Team in SaaS company

Participating in IGTCloud’s “10 Laws of Building a SaaS Company Part IIl: Building a Killer SMB Sales Team” . Kampyle presents his way of work and experience. Hopefully it will be relevant to business development of the new-born  Tazman. Ariel Finkelstein, CEO, Kampyle Sales: strategy before tactics Testing and piloting Think what your customers will [...]

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